Support

Answers to the most common questions. They are the same as the help inside the app. If yours isn't here, write to us at suport@projectecapseta.cat.

What is a music box?

A music box: a picture that moves slowly while songs play. It calms and keeps the child company, and helps babies fall asleep. It isn't a game to win.

How do I open the settings?

Double-tap the Settings icon on the start screen. It's a double tap so that the child can't open it by accident.

How long does it last?

You choose the duration in the settings. When it ends, the music box finishes gently and stops by itself.

You don't need to stop it

Every session ends by itself, gently. You don't need to go into the room to stop it.

How do I stop it?

Double-tap the Exit button. With the device locked, you can also stop it from the music controls on the lock screen.

It plays on silent

The music box plays even when the device is on silent. Use the device buttons to choose the volume.

It doesn't play with headphones

They are small children, and the sound would be too close to their ears. Unplug the headphones and it will carry on.

So that nothing interrupts it

We recommend Guided Access (in the device Settings, under Accessibility) and airplane mode. The Sleep Focus also dims the lock screen.

Before putting the baby to sleep

If you need to stop it with the screen off, move the device away from the baby before turning it on: the lock screen can be very bright.